Help & Contact
We're here to help with your recharges.
Need help with a transaction? Contact recharge@vymeros.com and include your transaction ID.
FAQ
How long does airtime take to arrive?
Most successful recharges are delivered quickly. Some operator transactions may take longer to process, and we will email you when your recharge status changes.
Which countries are supported?
We support many countries worldwide. The country selector shows availability at checkout.
Can I get a refund?
Successful airtime purchases are usually non-reversible. See the Refund & Cancellation Policy for full details.
Is my payment secure?
Yes. Payments are processed by Stripe. Vymeros never stores full card details.
Email setup
Sender domain DNS records
These records verify notify.recharge.vymeros.com so we can send your recharge receipts. Add them at your DNS provider (wherever recharge.vymeros.com is managed). All three are required.
- Host / Name
- _lovable-email.recharge.vymeros.com
- Value / Target
- lovable_email_verify=a5d4700606596869b1e1f832dbf225810a6195826f0e24ebb0bc37caad451acc
- Priority
- —
- TTL
- 3600
- Host / Name
- notify.recharge.vymeros.com
- Value / Target
- ns5.lovable.cloud
- Priority
- —
- TTL
- 3600
- Host / Name
- notify.recharge.vymeros.com
- Value / Target
- ns6.lovable.cloud
- Priority
- —
- TTL
- 3600
The two NS records share the same host — add both nameservers. Propagation can take up to 72 hours.